If you would like to appeal your Parking Charge Notice (PCN), you must submit an appeal in writing within 28 days of receiving your PCN.
You can find all the details on how to appeal here.
Understand your options
If you have received a PCN from us, you reserve the right to appeal. However, please note that appeals are unlikely to be considered for the following reasons:
- Your permit fell off the windscreen/dashboard
- Your permit was in the glovebox
- You recently purchased the car and have not yet obtained a permit
- You were only parked for a few minutes
- You could not find another place to park
Before you appeal, please be aware that all ticketed vehicles are photographed by digital camera with date and time stamps.
These photographs are for internal use and may be passed to a specialist debt collection agency, or used in any county court case.
Submit your appeal in writing
If you would like to appeal your PCN, you must send us an appeal in writing within 28 days of receiving your notice. Please include the following information:
- Your PCN number
- Your registration number
- Copies of any evidence to support your appeal
- If you are the owner of the vehicle or were driving someone else’s vehicle
Please send your appeal to:
Spring Parking Ltd
PO Box 77282
London NW4 9LR
Please note that abusive letters will not receive a response.
Wait for a response
Spring Parking aims to reply to all appeals within 7 to 14 days of receiving your representation. We will let you know if your appeal has been successful.
- If your appeal is successful, your PCN will be cancelled and you will not have to pay anything.
- If your appeal is unsuccessful, you will be provided details of the Independent Appeals Service (POPLA).
Please note that POPLA will not accept an appeal if you have not first appealed to Spring Parking.
Please do not pay and appeal.
Please visit https://popla.co.uk/ for more information.
